On this page you will find answers to the following questions:
- What is the delivery time per country?
- When will my package be delivered?
- Where is my package
- Why did I not yet receive a track & trace code?
- What delivery options are there?
- How can I change my delivery address?
- Can I pick up my package at a Postnl point?
- What are the shipping costs?
- Will my package fit through the letterbox?
- Do you have another question?
1. What is the delivery time per country?
See the table below for an indication of the delivery time per country.
See the table below for an indication of the delivery time per country. Click below on ‘Indication of delivery time in working days per country’. A list will then appear with an indication of the delivery time per country. For the most current delivery time, enter the delivery country during checkout. The delivery time will then appear in the overview of your order.
Indication of delivery time in working days per country:
| Country | Package with Track & Trace (number of working days) |
| Belgium | 1-2 |
| Bulgaria | 2-5 |
| Cyprus | 4-6 |
| Canada | 6-9 |
| Denmark | 2-3 |
| Germany | 1-2 |
| Estonia | 4-6 |
| Finland | 3-6 |
| France | 2-4 |
| Greece | 3-6 |
| Hungary | 3-6 |
| Ireland | 2-4 |
| Italy | 2-5 |
| Croatia | 5-8 |
| Latvia | 3-6 |
| Lithuania | 4-6 |
| Luxembourg | 1-2 |
| Malta | 3-6 |
| Netherlands | 1-2 |
| Norway | 5-12 |
| Austria | 3-5 |
| Poland | 2-4 |
| Portugal | 3-5 |
| Romania | 3-6 |
| Slovenia | 3-6 |
| Slovakia | 3-6 |
| Spain | 3-6 |
| Czech Republic | 3-6 |
| U.S.A | 7-10 |
| United Kingdom | 2-3 |
| Sweden | 3-5 |
| Switzerland | 2-4 |
| Country | Package with Track & Trace (number of working days) |
| Belgium | 1-2 |
| Bulgaria | 2-5 |
| Cyprus | 4-6 |
| Canada | 6-9 |
| Denmark | 2-3 |
| Germany | 1-2 |
| Estonia | 4-6 |
| Finland | 3-6 |
| France | 2-4 |
| Greece | 3-6 |
| Hungary | 3-6 |
| Ireland | 2-4 |
| Italy | 2-5 |
| Croatia | 5-8 |
| Latvia | 3-6 |
| Lithuania | 4-6 |
| Luxembourg | 1-2 |
| Malta | 3-6 |
| Netherlands | 1-2 |
| Norway | 5-12 |
| Austria | 3-5 |
| Poland | 2-4 |
| Portugal | 3-5 |
| Romania | 3-6 |
| Slovenia | 3-6 |
| Slovakia | 3-6 |
| Spain | 3-6 |
| Czech Republic | 3-6 |
| U.S.A | 7-10 |
| United Kingdom | 2-3 |
| Sweden | 3-5 |
| Switzerland | 2-4 |
| Country | Package with Track & Trace (number of working days) |
| Belgium | 1-2 |
| Bulgaria | 2-5 |
| Cyprus | 4-6 |
| Canada | 6-9 |
| Denmark | 2-3 |
| Germany | 1-2 |
| Estonia | 4-6 |
| Finland | 3-6 |
| France | 2-4 |
| Greece | 3-6 |
| Hungary | 3-6 |
| Ireland | 2-4 |
| Italy | 2-5 |
| Croatia | 5-8 |
| Latvia | 3-6 |
| Lithuania | 4-6 |
| Luxembourg | 1-2 |
| Malta | 3-6 |
| Netherlands | 1-2 |
| Norway | 5-12 |
| Austria | 3-5 |
| Poland | 2-4 |
| Portugal | 3-5 |
| Romania | 3-6 |
| Slovenia | 3-6 |
| Slovakia | 3-6 |
| Spain | 3-6 |
| Czech Republic | 3-6 |
| U.S.A | 7-10 |
| United Kingdom | 2-3 |
| Sweden | 3-5 |
| Switzerland | 2-4 |
2. When will my package be delivered?
The product page indicates the delivery time of the product. Will your package be delivered in the Netherlands and do you have the track & trace code of your order at hand?
The product page indicates the delivery time of the product. Will your package be delivered in the Netherlands and do you have the track & trace code of your order at hand? View the status of your order via PostNL here. Check the status of your order here at PostNL. If your package is delivered abroad, GLS will take care of the shipping: view the status of your order at GLS.
3. Where is my package?
When we have packed your package and it is ready to be dispatched, you will receive an e-mail with a track & trace code. For further questions about the delivery, the delivery date and the delivery time, please contact PostNL.When we have packed your package and it is ready to be dispatched, you will receive an e-mail with a track & trace code. When you click on the code in the e-mail, you will see on which day and in which period your package will be delivered. You can also find the track & trace code by going to your account and clicking on ‘Orders’. The last order has a track & trace code. You can enter this code on the PostNL website. For further questions about the delivery, the delivery date and the delivery time, please contact PostNL.
4. Why did I not yet receive a track & trace code?
You will receive the email with the track & trace code as soon as your package has arrived at the parcel service’s sorting center and has been scanned. If you have not yet received an email, your package is still on its way to the sorting center. Just be patient, we are working on it. 🙂 Have you placed an order a few working days ago but haven’t received a code yet? Then see the answer below:
4a. I placed an order a few working days ago and have not yet received a track & trace code. I placed an order a few working days ago and have not yet received a track & trace code. Check the e-mail folder “spam/unwanted e-mail”. It is possible that the email with the code ended up there by mistake. If the e-mail is not there either, you can also find the track & trace code by going to your account. When you are logged on to our website, go to the overview of your orders and click on the ‘Track & Trace’ button. Now you can see the status of your order. If no track & trace code is available yet, we are still busy packing your order. The code will become visible as soon as your parcel is packed and ready for dispatch. If you have not yet received a track & trace code after 2 working days, please send an email to info@ab-marineservice.com.
5. What delivery options are there?
You can have your package delivered to your home or work. You can also indicate that you want to use morning or evening delivery. If you want your package to be delivered only to your home and not to your neighbors, you can check the “home address only” option. You can also choose the “signature upon receipt” option. Of course in the Netherlands you can also have your package delivered to a PostNL point nearby.
6. How can I change my delivery address?
Once your order has left our warehouse, it is no longer possible to change your address.Once your order has left our warehouse, it is no longer possible to change your address. So please check that you have entered your data correctly. If you have not yet received a track & trace code, it is sometimes still possible to change the address. Please call us on +31514745007 or send an email to info@ab-marineservice.com.
7. Can I collect my package from a PostNL point?
Yes, you can pick up your package at a PostNL Point. When you select the option while ordering, an overview of the nearest PostNL points will appear. This option is only available in the Netherlands and Belgium.
8. What are the shipping costs?
– Shipping costs Netherlands
For shipping to an address in the Netherlands, you pay €6.95 shipping costs. For orders to an address in the Netherlands with an order value above €125, you pay no shipping costs.
– Shipping costs outside the Netherlands
You will find the current shipping costs for other countries during the checkout process. Check the checkout page for current shipping costs outside the Netherlands. When you enter the delivery address, the available delivery options and the shipping costs will appear.
9. Will my package fit through the letterbox?
We do not send letterbox packages. Because we notice that letterbox packages often get lost in the sorting center, we have made the choice to only send regular packages with a track and trace code so that they are traceable. This way we can continue to ensure that you receive your package quickly.
10. Do you have another question?
When your package has left our warehouse, you can contact PostNL for further questions regarding delivery. They can find out where your parcel is and when it will be delivered.Please contact PostNL Customer service..
Do you have a question about placing an order? View the help page on placing an order.
For other questions, please contact us via the contact options below:
E-mail: info@ab-marineservice.com
Telephone: +31514745007
Get quick help via Whatsapp, click here!
